Job Description
Operational Oversight: Manage and optimize daily operations to improve productivity and reduce costs.
· Internal Communication: Facilitate effective communication between field teams and management to ensure alignment and responsiveness.
· Performance Monitoring: Track, analyze, and report on performance metrics to ensure operational goals are consistently met.
· Staffing & Training: Oversee recruitment, onboarding, and continuous training to maintain a skilled and adequately staffed workforce.
· Quality Assurance: Implement and enforce quality control procedures to uphold high standards of patient care and service delivery.
· Budget Management: Monitor and manage the operational budget to ensure financial efficiency and accountability.
· Crisis Management: Develop and execute strategies to address operational disruptions and emergencies effectively.
· Business Development: Serve as a customer-facing representative within the local healthcare community to foster relationships and drive business growth.
· Additional Duties: Perform other operational support functions as assigned by leadership.
Main Contact
Shane Lockard
MMT Ambulance
3198 Mercier Street
Kansas City, MO 64111
Cell: 913-747-5125
Job Type:
Full-time
Schedule:
Pay:
Inquire to learn more!
Minimum Job Requirements
- The requirements listed below are representative of the knowledge, skill and abilities required to be successful in this role.
Education
· High School diploma or equivalent
· College degree (desired but not required)
Work Experience
· Approximately 3-5 years EMS experience as an EMT or Paramedic
· Proven experience in operations management, preferably in a healthcare or service-oriented environment.
· Strong leadership, organizational, and problem-solving skills.
· Excellent communication and interpersonal abilities.
· Proficiency in performance metrics, budgeting, and quality assurance practices.
· Ability to thrive in a fast-paced, dynamic environment.
Certification and Licensure
· Missouri EMT or Paramedic license or Registered Nursing License
· Valid driver’s license
Employee Benefits
- Inquire to learn more!
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